FAQs for Parents and Students
What are your tutors?
Our guides are resigned educators, proficient tutors, test readiness specialists, graduate understudies, teachers, and training masters with long periods of involvement with instructing. Each and every guide of the tutors mate will be experienced a screening test and individual verification.
Where is the tutors mate accessible?
We are serving in Delhi NCR and situated in different spots like South Delhi (Name of the spot), East Delhi (Name of the spot), Noida, Gurugram without any problem.
Would we be able to associate and address somebody at the tutors mate?
Truly, off base you can interface and converse with us whenever by calling us at +91 8789680116 or email us at support@tutorsmate.com or even on whatsapp- +91 9431672189 with your inquiries.
Do you test your guides?
Indeed, we do take a meeting and screening trial of every one of our tutors before making their profile on the tutors mate. Moreover, we run a personal investigation of the tutors too to confirm their records, instruction, and address, and so forth.
How might I recruit a tutor?
You simply need to sign up as a student and we will reach you on call. also our email and whatsappp service is active ☺
Where classes will be given?
Classes will be given in understudy's home, libraries, or even at coffeehouses. In any case, you can finish the area of the classes with the tutor.
Would we be able to take a demo class?
Indeed, you can take a demo class once you concluded or employ a tutor; the demo class will be orchestrated you inside 48 hours and pertinent for 30 minutes.
Would i be able to converse with the guides before booking the classes?
Truly, your tutor will get in touch with you once your booking is affirmed and the class has been planned. You can even step through an exam or meeting with the tutor before concluding the classes from the tutor.
Imagine a scenario where I am not content with my tutor.
You can get in touch with us in a flash on the off chance that you are not happy with your demo class or top of the line. The tutors mate will attempt to locate another great tutor for you.
Do you charge any meeting expenses?
No, we don't charge any discussion expenses or installment from the guardians or understudies.
Would i be able to pay the tutors legitimately?
Yes,after completing the meetings or classes you can immediately pay the tutors also.
Would i be able to get the refundsin the event that I am not happy with the tutor?
No, we are not giving any refundsto the administrations we are advertising. We are here to give you tutors and employing a guide is just your choice. In this way, make a point to enlist a tutor by taking their meetings/tests. In any case, you can illuminate us promptly that you are not happy with the tutor, so we can attempt to discover another guide for you.
FAQs for Tutors
What is the tutors mate?
The tutors mate is a commercial center where you can get understudies or guardians searching for home educational costs. This is a home educational cost commercial center where you have to join and makes your profile to return home educational cost leads.
Would i be able to get a refund in the event that I don't get any enquiry in 3-4 months?
No, we are not offering any refundsin the event that you don't get any requests in 3-4 months. Nonetheless, this situation is uncommon, yet at the same time; your cash will be in your wallet and will be settled until you get any requests.
Be that as it may, the best thing is each guide is getting extraordinary leads from our foundation, so this situation is uncommon.
What occurs in the event that I don't get accomplishment in demo class?
We are here to give you requests or leads and it's all your duty to show the understudies well indeed and has extraordinary order in the subjects you are going to instruct. On the off chance that you don't get accomplishment in demo class, it's all your duty; we don't give any refunds in such situations.
Would i be able to get refunds on the off chance that I quit the stage?
You can without much of a stretch quit the stage whenever as indicated by your comfort, however, we are not giving any refundsto the equivalent. Be that as it may, your cash will be kept in your wallet for 1 year from the day you join and made your profile.
I am not getting leads coordinating with my expenses and time plans, would i be able to get refunds?
No, we don't give any refunds in such situations as it's a commercial center and you can go anyplace, whenever, and any rates. A ultimate choice will be forever yours to pick the understudies, charges, and timings.
I got a few classes in beginning yet after at some point, I am not getting classes, would i be able to get refunds?
As we are a home tutor commercial center, our work is to give you requests and leads as it were. Taking normal leads or requests is up to you, the better you show understudies, the more leads you get. In this way, acknowledge the understudies for just those subjects wherein you are master and have incredible order.
I have presented a solicitation for a class however it was not distributed to me, would i be able to get refunds?
As our foundation is for guides and different educators are submitting demands on each lead, there are equivalent opportunities to get chose or dismissed by the understudy or parent. The more noteworthy you instruct the more prominent your odds are to get chosen.
What occurred on the off chance that I am not getting leads from a particular area?
As we are serving in areas like East Delhi, West Delhi, North Delhi, South Delhi, Noida, and Gurugram and getting incredible requests from these areas. We are not promising you to give you lead in or from a particular area.
What amount of educational cost would i be able to get?
It is upon your accessibility and accommodation; you can get as much educational cost you need.
How may I get the installment?
The installment is legitimately gotten by guides from the understudies or guardians and the mode and time of the installment could be chosen appropriately between the guardians, understudies, and tutors.
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